Policies

You MUST BE 18 years or older to purchase any Knife, Sword or Weapon.

WARNING – KNIVES AND SWORDS ARE SHARP!
KEEP OUT OF REACH OF CHILDREN

RELEASE, ASSUMPTION OF RISK, AND WAIVER OF LIABILITY AND INDEMNITY AGREEMENT
 

Empire Steel does not warrant that a person may legally purchase, possess, or carry any specific items offered, according to federal, state or local laws. By purchasing any item from Empire Steel, whether by phone, mail (email) or in person, the buyer grants that he/she is in compliance with local and state laws and legally able to purchase those items. Empire Steel makes no representation or warranty, express or implied, as to any matter not expressly provided herein, including without limitation, the condition, quality, design, or fitness of the knife/sword/fantasy weapon for use for any particular purpose. By acceptance of the knife/sword/weapon, purchaser agrees that Empire Steel shall have no liability to purchaser or any person whatsoever for any claim, loss, damage or expense arising from handling, use, misuse, display, or storage of the knife/sword/weapon.

Payment Terms

• We accept Visa, Master Card and bank cards.

• We accept Pay Pal, Checks or Money Orders. (We will hold shipment 10 days for checks to clear.)

• Any Returned Check for any reason will be subject to a $25.00 fee.

Prices are Subject To Change without notice.

• We DO NOT ship internationally.
• We DO NOT accept Credit Cards, Checks or Money Orders from outside the USA.

Shipping

• We ship USPS for most items with a shipping weight of 2lbs. or less.

• We ship UPS Ground for most shipments over 2lbs.

• All Shipping Costs are the responsibility of the customer!

• Most Orders are shipped within 2 Business days after a cleared payment is received.

• You will be sent a confirmation of shipment, and tracking number (if applicable) once your order has shipped.

Returns

• Customers must call or e-mail within 10 days of original purchase to return any item.

• Used or abused items will not be accepted for return.

• All return items must be shipped in the Original Packaging.

• All non-defective products must be returned within 10 days of the date of invoice, and are subject to a 25% Restocking Fee.

• All defective products will be accepted for repair or replacement only within 10 days of the date of invoice.

• All returns must be in original saleable condition, 100% complete, with all packaging material, manuals, and accessories.

• A Repair/Replacement Fee will be assessed to all authorized returns received incomplete or damaged, or may be refused at our discretion.

• Shipping costs are not refundable.

Contact our Customer Service Department with any questions, comments, suggestions or complaints:  Feedback Form